# Technical Product Manager, Legal AI and Platforms at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Chicago, ILLINOIS
- Work setup: Remote
- Pay: $132K to $230K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000156648956?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-technical-product-manager-legal-ai-and-platforms/

## About the role

You'll own a portfolio of AI and platform initiatives for our legal technology team within the Global Business Services Experience team. The goal: give attorneys and legal professionals their time back. Fewer routine requests land on their desks. The ones that do get answered faster. And legal data is structured so AI agents can do useful work with it. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years in technical product management, including ownership of a multi-quarter roadmap
- Experience with enterprise workflow platforms
- Experience shipping generative or agentic AI features, including LLM behavior, retrieval, and prompt design
- Experience defining evaluation methods for AI applications, including output quality, groundedness, task completion, and appropriate human review
- Experience on agile teams writing epics and user stories that engineers build from
- Clear executive communication: you can sum up portfolio status, value, and risk in a few slides

Tags: Digital Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-technical-product-manager-legal-ai-and-platforms/