# Client Success Manager, Enterprise at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $93K to $139K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Customer-Success-Manager--Enterprise--Aspire-_JR115717
- Page: https://www.1752.vc/careers/jobs/servicetitan-client-success-manager-enterprise/

## About the role

Aspire, ServiceTitan's field service management platform for the landscaping and lawn care industry, is hiring an Enterprise Customer Success Manager (CSM). This role owns a portfolio of Aspire's largest and most strategic enterprise accounts, driving product adoption, retention, and expansion while serving as the primary trusted advisor to key stakeholders.

## What they're looking for

- 5+ years of experience in customer success, account management, or a related client-facing role, with at least 2+ years managing enterprise/strategic accounts
- Proven track record of driving retention and expansion within a SaaS or software business
- Strong executive presence with experience presenting to and influencing senior stakeholders (VP/C-level)
- Excellent communication, project management, and problem-solving skills
- Ability to manage a complex, high-value portfolio with competing priorities
- Experience with CRM/CS platforms such as Salesforce and Gainsight