# Customer Success Manager, Enterprise at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $93K to $139K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Customer-Success-Manager--Enterprise_JR116394?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicetitan-customer-success-manager-enterprise-4/

## About the role

We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We are a group of driven, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Develop a portfolio of ~40 Enterprise Property Care customer accounts, all of which are high-touch customers with complex needs
- Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience
- Help find new ways to continuously improve our customers experience, both in our product and processes
- Analyze user engagement data and identify actionable insight - KPI’s will be reported on regularly
- Organize ServiceTitan customers into appropriate segments for up-selling and cross-selling opportunities
- Be a mentor and resource to new hires, and members of the non-Enterprise Success Team


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicetitan-customer-success-manager-enterprise-4/