# Customer Success Manager, Enterprise at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $93K to $139K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Customer-Success-Manager--Enterprise_JR115981
- Page: https://www.1752.vc/careers/jobs/servicetitan-customer-success-manager-enterprise/

## About the role

Develop a portfolio of ~35 Enterprise comm+ customer accounts, all of which are high-touch customers with complex needs. By regularly reaching out to your accounts, you will gather intelligence on how they are currently using our products and determine what features and services are most valuable to their businesses, while also coaching them on best practices.

## What they're looking for

- 4+ years of combined experience account and/or project management experience in a customer facing role
- Proven ability to multi-task and manage multiple projects at a time with strong attention to detail
- Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
- Demonstrated ability for and interest in project management and analyzing data sets
- Intelligent, quick thinking, fast learning, and solution oriented
- To be an adaptable team player with strong communication and organizational skills