# Director of Billing and Collections at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups
- Level: Principal and up
- Location: US Remote
- Work setup: Remote
- Posted: 2026-10-31
- Apply by: 2026-12-15
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Director-of-Billing-and-Collections_JR116369?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicetitan-director-of-billing-and-collections/

## About the role

We are seeking a strategic and results-driven Director of Billing & Collections to lead and optimize our global end-to-end Order-to-Cash (O2C) operations. In this high-impact leadership position, you will oversee customer invoicing, collections, and accounts receivable, and dispute resolution across all entities. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Team Leadership & Offshore Management: Lead, mentor, and scale the billing and collections teams, including AR accountants across onshore and offshore locations
- Foster a performance-driven, customer-centric culture that balances firm financial control with high-quality customer touchpoints
- Revenue Accounting & Monthly Close Partnership: Partner closely with the Revenue Accounting team to support the monthly financial close cycle, ensuring timely billing cutoff
- Provide accurate monthly reporting, bad debt reserve assessments, and unapplied cash reconciliations to support smooth financial reporting and audit readiness
- Supervise the resolution of complex billing inquiries, unapplied cash, and escalated customer account discrepancies
- Credit & Collections Strategy: Direct global collections strategy to maximize cash recovery while preserving key customer relationships


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicetitan-director-of-billing-and-collections/