# Senior Product Manager - Data and AI Platform at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups (AI role)
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $148K to $221K base salary per year (USD)
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Staff-Product-Manager--Australia_JR114061-1
- Page: https://www.1752.vc/careers/jobs/servicetitan-senior-product-manager-data-and-ai-platform/

## About the role

At ServiceTitan, we're building the operating system for the trades. As we continue to scale, we're looking for a Senior Product Manager to join our Data & AI Platform team and own the algorithmic systems that sit underneath dozens of downstream product features and quietly decide what gets prioritized, surfaced, and trusted across ServiceTitan.

## What they're looking for

- Define and own the roadmap for whichever algorithmic systems — ranking, deduplication, causal inference, or similar — are highest-priority based on domain team and customer need
- Translate real customer pain (bad matches, untrustworthy rankings, wrong conclusions drawn from correlated data) into statistically rigorous product requirements
- Co-author PRDs for statistically ambiguous problems where the "right answer" isn't obvious — you're defining the evaluation criteria as much as the solution
- Partner with ML and engineering to evaluate model tradeoffs (precision/recall, false positive cost, explainability vs. accuracy) and make the product call when there's no clean answer
- Set measurable, multi-quarter goals for algorithmic system health and lead cross-functional teams toward them with rigor
- Lead discovery with domain product teams and customers to understand where algorithmic errors actually cost time, money, or trust