# Sr. Pro Product Specialist, Convex at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $93K to $139K base salary per year (USD)
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Sr-Pro-Product-Specialist--Convex_JR115525
- Page: https://www.1752.vc/careers/jobs/servicetitan-sr-pro-product-specialist-convex/

## About the role

As a Sr. Pro Product Specialist, Convex you’ll manage the long-term success of Convex' enterprise/ strategic accounts (franchise systems and select multi-location enterprise customers). You’ll create partnerships with management contacts and collaborate on projects and initiatives to drive ongoing success, product adoption, and evangelism with franchise owners and end users.

## What they're looking for

- Develop strong working relationships with corporate contacts
- Coach and train on product best practices and workflows to corporate staff, franchise owners, and end users
- Collaborate with customers and product managers to manage product enhancement requests
- Act as a subject matter expert on custom product features
- Manage initiatives to increase product adoption, customer satisfaction and evangelism
- Analyze user engagement data and identify actionable insight - KPIs will be reported on regularly