# Strategic Customer Success Manager, Exteriors at ServiceTitan

- Company: ServiceTitan
- What the company does: Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
- Company website: https://www.servicetitan.com/
- Type: Startups
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $112K to $168K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://servicetitan.wd1.myworkdayjobs.com/en-US/ServiceTitan/job/US-Remote/Strategic-Customer-Success-Manager--Exteriors_JR116298?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicetitan-strategic-customer-success-manager-exteriors/

## About the role

You will own a portfolio of strategic accounts. For each, you hold the executive relationship, the adoption and outcomes plan, and the solution design: configuration, workflows, integrations, and data. You work closely with Implementation, Support, Product, and Engineering, and you are the person who finds the answer when an account is stuck. This role requires travel for approximately 35% of the year, primarily to customer sites Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience with field service, home services, construction, or roofing and exteriors workflows
- Hands-on ServiceTitan experience, such as configuration, pricebook, estimating, or integrations
- Experience with third-party or supplier integrations, scripting or automation, or building with AI tools
- Background in both a CSM and a technical or architect role


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicetitan-strategic-customer-success-manager-exteriors/