# Lead ROI Medical Records Specialist - Remote at ShareCRM

- Company: ShareCRM
- What the company does: ShareCRM is an AI-powered, customizable and affordable enterprise CRM solution to seamlessly integrate and empower every aspect of your business.
- Company website: https://www.sharecrm.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://sharecare.wd1.myworkdayjobs.com/en-US/Sharecare_Careers/job/Remote/Lead-ROI-Medical-Records-Specialist---Remote_R-101981
- Page: https://www.1752.vc/careers/jobs/sharecrm-lead-roi-medical-records-specialist-remote/

## About the role

This position is responsible for processing all release of information (ROI) requests in a timely , efficient and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations.

## What they're looking for

- High school diploma or GED required
- Minimum of 3 years’ ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required
- Advanced knowledge of multiple EMR platforms and ROI request types
- Strong organizational and multitasking skills essential
- Proficiency in Microsoft Office applications
- Strong documentation, communication, and customer service skills