# Manager, Central Operations Quality Support - Remote at ShareCRM

- Company: ShareCRM
- What the company does: ShareCRM is an AI-powered, customizable and affordable enterprise CRM solution to seamlessly integrate and empower every aspect of your business.
- Company website: https://www.sharecrm.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://sharecare.wd1.myworkdayjobs.com/en-US/Sharecare_Careers/job/Remote/Manager--Global-Central-Operations--Remote_R-102104?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/sharecrm-manager-central-operations-quality-support-remote/

## About the role

The Quality Support Manager will oversee Leads and Specialists working in all three remote Central Operations queues. In partnership with peer managers, this role ensures turnaround times and backlogs consistently meet or exceed targets. The Quality Support Manager is responsible for supporting field operations and cross-functional partners to drive exceptional client satisfaction. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Demonstrated active listening and effective communication skills
- Strong emotional intelligence skills with ability to navigate challenging conversations
- Strong interpersonal skills with a focus on empathy, professionalism, courtesy, and patience
- Ability to coach, develop, and provide constructive feedback
- Ability to build trust and maintain positive working relationships across teams and functions
- Ability to respond thoughtfully in challenging or high-pressure situations


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/sharecrm-manager-central-operations-quality-support-remote/