# Sr. Customer Service Representative - Remote at ShareCRM

- Company: ShareCRM
- What the company does: ShareCRM is an AI-powered, customizable and affordable enterprise CRM solution to seamlessly integrate and empower every aspect of your business.
- Company website: https://www.sharecrm.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://sharecare.wd1.myworkdayjobs.com/en-US/Sharecare_Careers/job/Remote/Lead-Customer-Service-Representative---Remote_R-102066-1
- Page: https://www.1752.vc/careers/jobs/sharecrm-sr-customer-service-representative-remote/

## About the role

Serving as a resource and assisting the team of Customer Service Representatives (CSR’s) with questions related to escalated or technical issues.

## What they're looking for

- GED or High School diploma supplemented by technical medical knowledge, specialized secretarial and/or computer courses. College course work is desirable
- Minimum of 2 years previous call center or customer service experience
- Ability to work effectively with all levels of management and other colleagues, demonstrating leadership, initiative, and a customer service orientation
- Possessing analytic skills and a technical acumen, computer competencies should include: word processing, spreadsheet, and database management
- Ability to work independently but also thrive in a team environment built on information sharing
- Demonstrating interpersonal abilities used to build relationships that contribute to the team’s success