# Senior Site Reliability Engineer at SHEIN

- Company: SHEIN
- What the company does: Exclusive discounts and the latest trends at SHEIN — Women's Dresses, Tops, Bottoms, Shoes, Plus Size and more. ✓ Free Shipping ✓ App only. 15% Off With No Min.+✓Easy returns ✓ New Arrivals Dropped Daily ✓.
- Company website: https://us.shein.com
- Type: Startups
- Level: Senior
- Location: San Diego
- Work setup: On-site
- Posted: 2026-02-19
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/shein/jobs/5126431008
- Page: https://www.1752.vc/careers/jobs/shein-senior-site-reliability-engineer/

## About the role

We are seeking a Senior Site Reliability Engineer (Official Title: Senior Site Reliability Engineer I) with deep experience operating and evolving large-scale, mission-critical systems where availability and reliability are non-negotiable. At SHEIN, Site Reliability Engineers are hybrid software and systems engineers responsible for keeping production services always on while enabling the platform to scale rapidly and safely.

## What they're looking for

- Keep SHEIN’s mission-critical production systems running 24/7/365, participating in on-call rotations and acting decisively during incidents
- Triage and resolve production incidents, leveraging AI-assisted log analysis and anomaly detection to accelerate root cause identification, drive continuous improvements that reduce MTTR and prevent recurrence
- Monitor and manage capacity planning and resource utilization, partnering with cross-functional teams to ensure systems scale safely while remaining cost-effective
- Own and operate core open-source infrastructure such as APISIX, Nginx, Kubernetes, Kafka, Elasticsearch, Redis, Consul, Etcd, Zookeeper and other large-scale distributed systems
- Develop and maintain technical documentation, including runbooks, architecture diagrams, operational procedures, and on-call playbooks
- Work closely with global engineering teams to improve infrastructure reliability and performance through better system design and operational discipline

Tags: Site Reliability Engineering