# Customer Experience Associate at Shepherd

- Company: Shepherd
- What the company does: The all-in-one learning co-pilot. Backed by Y Combinator.
- Company website: https://www.shepherd.study
- Type: Startups (AI role)
- Level: Associate
- Location: San Francisco
- Work setup: On-site
- Pay: $90K to $125K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://jobs.ashbyhq.com/shepherd/82870e7d-c42d-46eb-a982-bff64ccf2ce2
- Page: https://www.1752.vc/careers/jobs/shepherd-customer-experience-associate/

## About the role

We are looking for a motivated and eager individual to join our Customer Experience team who is ready to create impactful customer experiences and do the best work of their career. As a Customer Experience Associate, you'll focus on Client Servicing and Customer Success, working to build customer champions, optimize internal processes, and ensure exceptional end-to-end experiences with Shepherd.

## What they're looking for

- Enhance our customer journey in important areas such as: partnerships, marketing, operations, and customer service related tasks

Tags: Customer Experience