# Fleet Support Specialist, Field Integration & Test (R5615) at Shield AI

- Company: Shield AI
- What the company does: Autonomy for the world. Backed by a16z.
- Company website: https://shield.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: Dallas, Texas
- Work setup: On-site
- Pay: $95K to $145K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://jobs.lever.co/shieldai/e498066a-afae-4c43-9dc7-eb2c87d8b891
- Page: https://www.1752.vc/careers/jobs/shield-ai-fleet-support-specialist-field-integration-and-test-r5615/

## About the role

The Fleet Support Specialist is the frontline technical authority responsible for maintaining operational readiness across Shield AI customer fleets. This role directly impacts mission success, customer trust, and continuous product improvement.

## What they're looking for

- Demonstrated troubleshooting and mechanical/maintainer experience
- Ability to work independently while contributing effectively within a small, high-performing team
- Strong written and verbal communication skills, particularly in customer-facing technical environments
- Experience operating in dynamic, unpredictable, or austere environments
- Customer-focused mindset with strong accountability and follow-through
- Ability to acquire and maintain Shield AI Air Vehicle Operator Certification

Tags: Customer Operations