# Sr Staff Product Support (R5912) at Shield AI

- Company: Shield AI
- What the company does: Autonomy for the world. Backed by a16z.
- Company website: https://shield.ai
- Type: Startups (AI role)
- Level: Senior
- Location: Dallas, Texas
- Work setup: On-site
- Pay: $100K to $150K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://jobs.lever.co/shieldai/5a391a22-d37f-49f4-9db9-e6ecbf473559?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/shield-ai-sr-staff-product-support-r5912/

## About the role

We are seeking an experienced Staff Product Support to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. This role will lead the logistics planning, supply support, sustainment analysis, and lifecycle support activities across development, flight test, production, and operational sustainment. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field, equivalent military or defense logistics experience may be considered in lieu of degree
- 8+ years of experience supporting UAS or fighter aircraft logistics and sustainment
- Demonstrated experience with Maintenance Task Analysis and development of maintenance planning data
- Expertise of Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis
- Experience with Reliability and Maintainability principles, including failure modes, maintainability drivers, reliability growth, availability metrics, and field performance analysis, and LORA development
- Hands-on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, repairables management, and sustainment execution

Tags: Customer Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/shield-ai-sr-staff-product-support-r5912/