# ICQA Associate at ShipBob

- Company: ShipBob
- What the company does: Backed by SoftBank VF, Y Combinator and Menlo.
- Company website: https://www.shipbob.com/
- Type: Startups
- Level: Associate
- Location: North Aurora, Illinois, United States
- Work setup: On-site
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://job-boards.greenhouse.io/shipbobinc/jobs/4728146005
- Page: https://www.1752.vc/careers/jobs/shipbob-icqa-associate-2/

## About the role

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Area Manager, Supply Chain ICQA.

## What they're looking for

- Investigate inventory discrepancies reported by the Operations team
- Perform physical inventory cycle counts and reconcile inventory variances
- Communicate updates and relay important operational information about clients directly to ICQA Lead
- Resolve merchant facing requests around inventory related issues
- Comprehension of cycle counts and inventory control processes according to written SOP’s
- Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders

Tags: Fulfillment