# Operations Support Manager at ShipBob

- Company: ShipBob
- What the company does: Backed by SoftBank VF, Y Combinator and Menlo.
- Company website: https://www.shipbob.com/
- Type: Startups
- Level: Senior
- Location: Fort Worth, Texas, United States
- Work setup: On-site
- Posted: 2026-08-14
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/shipbobinc/jobs/4720070005
- Page: https://www.1752.vc/careers/jobs/shipbob-operations-support-manager/

## About the role

Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch. Set up the dashboard and services to accomplish the goals of the SFN partner sites.

## What they're looking for

- Help in site selections and potential SFN site partner vetting
- Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch
- Configuration: Implement Specific Measures for Success
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams
- Training: Coach and Guide SFN partner to Success
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services

Tags: ShipBob Fulfillment Network