# Director, Merchant Launch Operations at ShipMonk

- Company: ShipMonk
- What the company does: ShipMonk integrates with its sales channels to make shipping and fulfillment stress-free, so you can focus on scalable growth. It offers direct-to-consumer fulfillment and technology tools for e-commerce companies. Backed by SJF Ventures.
- Company website: https://shipmonk.com
- Type: Startups
- Level: Principal and up
- Location: Louisville, Kentucky, United States; Pittston, Pennsylvania, United States
- Work setup: On-site
- Posted: 2026-08-21
- Apply by: 2026-10-14
- Apply: https://job-boards.eu.greenhouse.io/shipmonk/jobs/4952674101
- Page: https://www.1752.vc/careers/jobs/shipmonk-director-merchant-launch-operations/

## About the role

We are seeking a highly skilled and experienced Director to join our Launch Operations team at ShipMonk. As a member of the Launch Operations team, this role will play a pivotal role in the planning and execution of high-impact, high-visibility projects and initiatives, while driving operational excellence across our fulfillment centers. Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

## What they're looking for

- Bachelor’s degree in industrial engineering, supply chain management, logistics, or a related field
- Minimum of 8 years of experience in e-commerce fulfillment operations, inventory management, and process optimization, with at least 3 years in a leadership role directly managing operations programs and projects
- Strong leadership and team management skills with a proven track record of driving results
- Excellent analytical and problem-solving abilities with a detail-oriented mindset. Ability to analyze data and generate actionable insights using analytical tools such as MS Excel, Google Sheets, Metabase, Tableau, etc
- Proficiency in warehouse management systems (WMS) and how they translate to operational process
- Strong communication and interpersonal skills with the ability to collaborate effectively across departments and levels of the organization

Tags: Continuous Improvement