# Commercial Customer Success Manager - NY at Sigma Computing

- Company: Sigma Computing
- What the company does: Build and run AI apps, dashboards, and agents on governed warehouse data. Sigma lets every team build with chat, a spreadsheet, SQL, or Python.
- Company website: https://www.sigmacomputing.com
- Type: Startups
- Level: Senior
- Location: New York City, NY
- Work setup: On-site
- Pay: $110K to $135K base salary per year (USD)
- Posted: 2026-10-24
- Apply by: 2026-12-08
- Apply: https://job-boards.greenhouse.io/sigmacomputing/jobs/8018282003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/sigma-computing-commercial-customer-success-manager-ny/

## About the role

We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field
- 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
- Strong analytical skills with a proven ability to solve complex problems using data
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery)

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/sigma-computing-commercial-customer-success-manager-ny/