# Commercial Customer Success Manager - SF at Sigma Computing

- Company: Sigma Computing
- What the company does: Build and run AI apps, dashboards, and agents on governed warehouse data. Sigma lets every team build with chat, a spreadsheet, SQL, or Python.
- Company website: https://www.sigmacomputing.com
- Type: Startups
- Level: Senior
- Location: San Francisco, CA
- Work setup: On-site
- Pay: $100K to $125K base salary per year (USD)
- Posted: 2026-08-19
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/sigmacomputing/jobs/7819122003
- Page: https://www.1752.vc/careers/jobs/sigma-computing-commercial-customer-success-manager-sf/

## About the role

We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives.

## What they're looking for

- Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field
- 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
- Strong analytical skills with a proven ability to solve complex problems using data
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery)

Tags: Customer Success