# Senior Service Analyst at Simbe Robotics

- Company: Simbe Robotics
- What the company does: Backed by SOSV.
- Company website: http://simberobotics.com
- Type: Startups
- Level: Senior
- Location: San Francisco Bay Area
- Work setup: Hybrid
- Pay: $120K to $150K base salary per year (USD)
- Posted: 2026-07-21
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/SimbeRobotics/0133d950-0540-4233-94a4-fb3c2c850240
- Page: https://www.1752.vc/careers/jobs/simbe-robotics-senior-service-analyst/

## About the role

Simbe's Data Science & Analytics team is looking for a Senior Service Analyst to own end-to-end visibility into how well we're delivering on our client commitments. You'll sit at the intersection of client success, engineering, and operations. You will be building the processes, owning the investigations, and strengthening the cross-functional partnerships that keep our service quality measurable, accountable, and continuously improving.

## What they're looking for

- Experience with SLA/SLO tracking or service-level reporting in a SaaS or tech operations context
- Strong SQL and data querying skills. Comfortable working in BigQuery or equivalent cloud warehouse
- Experience building and maintaining dashboards in BI tools (Looker preferred)
- Exceptionally organized, able to manage multiple workstreams, track open issues across teams, and keep documentation current without prompting
- High attention to detail: you notice when numbers don't add up, when a trend breaks pattern, or when a process step was skipped
- Clear communicator across technical and non-technical audiences, able to translate data findings into crisp operational recommendations

Tags: Data Science