# Technical Support Analyst - Contract to Hire at Simbe Robotics

- Company: Simbe Robotics
- What the company does: Backed by SOSV.
- Company website: http://simberobotics.com
- Type: Startups
- Level: Analyst
- Location: Remote
- Work setup: Remote
- Pay: $72K to $84K base salary per year (USD)
- Posted: 2026-08-19
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/SimbeRobotics/8c03dee4-2935-4fb2-837f-e4a3a3b98987
- Page: https://www.1752.vc/careers/jobs/simbe-robotics-technical-support-analyst-contract-to-hire/

## About the role

Simbe is seeking a Technical Support Analyst with strong technical depth to investigate and resolve customer issues across our robotic and software systems. This role is a direct contributor. The expectation is to resolve a meaningful share of incoming issues, not route them. You will work with internal diagnostics, telemetry, system logs, and monitoring tools to diagnose problems at their root, and collaborate with Engineering and Operations to close them.

## What they're looking for

- Bachelor's degree or equivalent practical experience
- Demonstrated technical troubleshooting ability for hardware, software, or systems
- Ability to analyze telemetry data, logs, and operational metrics to diagnose root causes
- Experience using scripting (Python, SQL, bash, or similar) or automation tools to reduce manual work
- Demonstrated ability to use AI tools and agents to accelerate investigation and analysis workflows
- Strong analytical thinking and methodical approach to problem-solving

Tags: Service Operations