# Customer Success Manager at Siro

- Company: Siro
- What the company does: Close more deals — Siro is AI sales coaching software for in-person sales teams, boosting close rates up to 36% by coaching every real conversation. Backed by Index, Alchemist and CRV.
- Company website: https://siro.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: On-site
- Pay: $145K to $160K base salary per year (USD)
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://jobs.ashbyhq.com/siro/a0b2237e-27a1-434d-872b-be3d42c3a80d
- Page: https://www.1752.vc/careers/jobs/siro-customer-success-manager/

## About the role

We started as an AI-powered coaching platform that helped reps improve their outcomes in the field. As a Customer Success Manager , you'll own onboarding, adoption, and ongoing success in Siro deployments with field sales teams. This is a highly cross-functional role and CSMs at Siro are true nodes for many functions — you can expect to partner with Product, Marketing, Sales, and Data Science on a regular basis. In short, we put the Customer above all else, and you are the owner of the Customer.

## What they're looking for

- Open to various backgrounds, but most interested in ~2+ years of customer-facing experience where you’ve had full ownership of customer or partner outcomes. Ex: B2B SaaS Customer Success, Consulting, or Account Management roles
- Top-tier communication skills with internal and external audiences. You are dynamic enough to seamlessly adjust your style to a daily user to a Fortune 1000 exec
- You are able to synthesize and clearly articulate — visually and verbally — data that matters to our customers and internal peers
- You simplify vs complicate
- High content:word ratio
- Excellent storyteller

Tags: Customer Success