# Customer Success Manager at Sisense

- Company: Sisense
- What the company does: Sisense delivers AI-powered embedded analytics to unlock insights and convert data into revenue with pro-code, low-code, and no-code flexibility. Backed by Battery, Bessemer and Insight.
- Company website: https://www.sisense.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $55K to $90K base salary per year (USD)
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/sisense/bc191477-f0b5-494c-b88d-a4b08fc8bd32
- Page: https://www.1752.vc/careers/jobs/sisense-customer-success-manager/

## About the role

As a Commercial CSM, you will partner with product teams, developers, and engineering leaders who are actively reimagining their software experiences. Acting as a trusted strategic advisor, you will lead your customers down the path of analytics maturity, helping them leverage Sisense's API-first ecosystem and composable architectures to drive deep user engagement, lower their total cost of ownership, and capture new monetization opportunities.

## What they're looking for

- Minimum of 1-3 years of experience as a CSM, with a proven track record of supporting small/mid-scale, commercial-level clients
- Proactive and solution-oriented, with a natural ability to serve as a trusted advisor to customers and anticipate their needs
- Exceptional interpersonal, listening, written, and verbal communication skills
- Proven ability to build and maintain strong, multi-level client relationships, including executive-level engagement
- Experience working with quarterly or annual targets, and consistently achieving or exceeding performance goals
- Proven ability to identify and capitalize on up-sell and cross-sell opportunities, driving additional value for customers

Tags: Customer Success