# Customer Success Manager, DFR Mid-Market Northeast at Skydio

- Company: Skydio
- What the company does: Backed by Accel, a16z and IVP.
- Company website: http://www.skydio.com
- Type: Startups (AI role)
- Level: Senior
- Location: US Remote
- Work setup: Remote
- Pay: $120K to $160K base salary per year (USD)
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/skydio/d12acde9-0ffb-417b-9807-09571a90b953
- Page: https://www.1752.vc/careers/jobs/skydio-customer-success-manager-dfr-mid-market-northeast/

## About the role

We are looking for a motivated Mid-Market Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our customers in the public safety space. A successful candidate will become an indispensable bridge between our public safety customers and Skydio’s extremely agile and world class technical teams.

## What they're looking for

- Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement)
- Ability to travel 25+% of the time
- Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions
- Proven track record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules
- Proven track record of driving implementation, adoption and value of hardware or software for or within large Enterprises
- Excellent communication skills, both written and verbal, and a strong focus on project management tools and concepts

Tags: Operations