# Customer Success Manager at Skyspecs

- Company: Skyspecs
- What the company does: Powering Every Connection Purpose-built autonomous drones perform at record-setting inspection speed to minimize downtime while capturing the. Backed by Techstars.
- Company website: https://skyspecs.com
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $78K to $90K base salary per year (USD)
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://skyspecs.breezy.hr/p/d6fa30dfefea-customer-success-manager
- Page: https://www.1752.vc/careers/jobs/skyspecs-customer-success-manager/

## About the role

This role may be remote or located in the SkySpecs Ann Arbor headquarters, depending on candidate location and preference. Remote applicants will be expected to attend team meetings primarily in the US Eastern timezone.

## What they're looking for

- 4-year degree
- 2 years or more of Customer Success experience
- Strong critical thinking and independent problem-solving skills, ability to analyze, evaluate, and interpret information objectively rather than taking it at face value
- The ability to have challenging conversations and constructively navigate issues with customers when appropriate
- Proficient in active listening skills to broaden understanding, absorb different perspectives, and help diffuse perceived obstacles and potential gaps in understanding
- Committed and believes in providing quality customer service / service-oriented, and able to resolve customer grievances