# Onboarding Specialist at Slang

- Company: Slang
- What the company does: About Slang AI Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Backed by Techstars.
- Company website: https://slang.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote, USA
- Work setup: Remote
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://ats.rippling.com/slangai/jobs/3c9464b3-3552-42c1-89d7-b52631f6ba16
- Page: https://www.1752.vc/careers/jobs/slang-onboarding-specialist/

## About the role

As an Implementation Manager at Slang, you will serve as the first host in a customer’s journey after the sale. You will create a strong first impression by welcoming customers, guiding them clearly, and helping them realize value quickly. Your focus will be fast, thoughtful onboarding, getting customers live within days, and staying closely engaged to ensure confident adoption and success.

## What they're looking for

- Be a Great Host: Deliver a welcoming, clear onboarding experience that builds trust and sets the tone for the customer relationship
- Time to Value: Launch customers quickly, typically within their first two weeks, ensuring they feel confident and supported
- Onboarding Execution: Guide setup, configuration, and integrations with urgency, removing friction and maintaining momentum
- Adoption & Guidance: Stay engaged post launch to drive strong usage, adoption, and practical best practices
- Customer Communication: Maintain proactive, warm, and clear communication throughout onboarding and early lifecycle
- Cross Functional Partnership: Collaborate with Sales, Product, Support, and Customer Success to resolve issues and ensure a smooth experience

Tags: Revenue