# Technical Support Engineer at Slide

- Company: Slide
- What the company does: Slide delivers modern backup, continuity, and disaster recovery designed from the ground up for MSPs. Ultra-secure, NVMe-fast, and built without legacy technical debt. We've got your back(up). Backed by General Catalyst.
- Company website: https://slide.tech/
- Type: Startups
- Level: Mid level
- Location: Remote - Hawaii
- Work setup: Remote
- Pay: $80K to $100K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.ashbyhq.com/Slide/eb4e1608-5dea-4001-9a09-4690d80060b3?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/slide-technical-support-engineer/

## About the role

We are seeking a Technical Support Engineer with deep expertise in BCDR solutions to support Slide's MSP partners in resolving complex technical challenges. In this role, you'll serve as a subject matter expert for Slide's BCDR products, driving technical excellence and ensuring a world-class partner experience. This role works evening hours Hawaii time, covering overnight Eastern Time, so this position will be expected to work independently for the majority of their time. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in technical support, systems engineering, or IT infrastructure roles, with a strong focus on backup and disaster recovery
- Expert knowledge of BCDR technologies, including image-based backups, cloud failover, and recovery testing
- Deep experience with Windows Server (2012+), Ubuntu Linux, and virtualization technologies (KVM/libvirt, VMware ESXi, Microsoft Hyper-V)
- Strong knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP, NAT) and storage technologies (ZFS, RAID, iSCSI, SMB)
- Familiarity with scripting and automation (PowerShell, Bash, or Python)
- Excellent analytical, diagnostic, and troubleshooting skills

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/slide-technical-support-engineer/