# Forward Deployed Engineer at SmallStep

- Company: SmallStep
- What the company does: Backed by Accel.
- Company website: http://www.smallstep.com
- Type: Startups
- Level: Mid level
- Location: Remote First
- Work setup: Remote
- Pay: $185K to $230K base salary per year (USD)
- Posted: 2026-08-07
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/smallstep/81bd80bd-d0c3-4b03-9fca-2580a7b2e396
- Page: https://www.1752.vc/careers/jobs/smallstep-forward-deployed-engineer/

## About the role

Diagnosing and resolving technical failures blocking deployments Acting as the technical escalation point for Technical Account Managers and Customer Success Engineers when a deployment needs deeper engineering involvement

## What they're looking for

- Debugging distributed, multi-service cloud architectures in live customer environments
- Troubleshooting TLS/mTLS at the protocol level, including certificate chain validation, trust stores, and handshake failures
- Production experience with certificate-based authentication, VPNs, enterprise Wi-Fi/EAP-TLS, RADIUS, SSH, OAuth
- Developing and shipping production Golang code
- Owning technical escalations directly with customers, in partnership with account teams

Tags: Engineering