# Customer Success Manager at Smartly.io

- Company: Smartly.io
- What the company does: Smartly powers better ai advertising. Fuel better cross platform advertising performance with ai marketing tool, Smartly. Launch, manage, and update campaigns. Backed by Canaan Partners.
- Company website: https://smartly.io
- Type: Startups
- Level: Senior
- Location: New York, New York, United States
- Work setup: On-site
- Pay: $75K to $100K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/smartlyio/jobs/6192735004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/smartly-io-customer-success-manager/

## About the role

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We’re looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Possess 5+ years of relevant experience in a customer success or similar customer-facing function
- Have advanced knowledge of social advertising (Facebook, Pinterest, Snapchat etc)
- Are highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals
- Have a results-driven mentality, with a bias for action and collaboration
- Are able to explain complex concepts clearly and translate data into insights
- Have self-driven, entrepreneurial spirit

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/smartly-io-customer-success-manager/