# Implementation Specialist (Remote Eligible - Costa Rica) at Smartsheet

- Company: Smartsheet
- What the company does: Personalize workflows, predict outcomes, and move faster with Smartsheet – a platform built for the way you work. Backed by Insight.
- Company website: http://www.smartsheet.com/
- Type: Startups
- Level: Mid level
- Location: San Jose, CR
- Work setup: On-site
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://job-boards.greenhouse.io/smartsheet/jobs/8301099?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/smartsheet-implementation-specialist-remote-eligible-costa-rica/

## About the role

We are looking for an experienced Implementation Specialist to guide customer enablement and product adoption for Smartsheet customers by delivering fixed fee, fixed scope services packages. As an Implementation Specialist, you will work closely with the Customer and Account Teams to achieve successful implementations of sold Packaged Services. You will ensure customers have the best experience whether they are new to Smartsheet or mid-journey and looking to enhance their experience. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Strong time management skills
- Experience in client facing roles working with multiple clients simultaneously
- Ability to react, solve problems, and gather information
- Experience managing customer expectations and resolving conflicts in scope
- Highly motivated and resourceful team-player
- Bachelor’s degree or equivalent combination of relevant work experience and education (minimum 2 years)

Tags: Customer Excellence

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/smartsheet-implementation-specialist-remote-eligible-costa-rica/