# Technical Support Representative at Smarty.AI

- Company: Smarty.AI
- What the company does: Are you the kind of person who loves solving puzzles, helping others understand complex tech, and making a real impact every day? If so, we might just have your next adventure. At Smarty, we take our work seriously but not ourselves. Backed by Pear VC.
- Company website: https://www.smarty.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Orem, UT
- Work setup: On-site
- Pay: $50K to $60K base salary per year (USD)
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://ats.rippling.com/smarty/jobs/c359bf8c-9323-4f3e-bab8-f03ae8a6bffb
- Page: https://www.1752.vc/careers/jobs/smarty-ai-technical-support-representative/

## About the role

We’re looking for a full-time Technical Support Representative who’s equal parts curious, capable, and kind. You’ll partner with our customers (many of whom are technical pros themselves) to troubleshoot issues, clarify complex processes, and make sure they walk away thinking, “Wow, that was easy.” Your schedule would be Monday through Friday, 8 hours between 7 a.m. and 5 p.m. (either 7–3 or 9–5).

## What they're looking for

- Bachelor’s or Associate’s degree in IT or a related field, or equivalent experience
- Some experience with coding languages, especially JavaScript (ECMAScript)
- The ability to learn new technical concepts quickly
- Strong communication skills with a customer-first mindset
- A proactive problem-solver who enjoys learning and growing with the company

Tags: Technology