# Customer Success Manager, Settlement & Notary at Snapdocs

- Company: Snapdocs
- What the company does: Snapdocs is the mortgage industry’s leading e-Closing provider, automating the mortgage closing process by offering—Notary Scheduling, eClosing, & eVault. Backed by Sequoia and Y Combinator.
- Company website: https://www.snapdocs.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $107K to $145K base salary per year (USD)
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://jobs.ashbyhq.com/snapdocs/19a1f8e8-c5a9-42c2-85c6-f2b50f518aed?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/snapdocs-customer-success-manager-settlement-and-notary/

## About the role

More than one billion notarizations take place in the United States each year, supporting consequential transactions across real estate, financial services, legal services, automotive, wealth management, and other regulated industries. Yet much of the work required to schedule signings, find qualified notaries, manage documents, communicate with participants, and resolve exceptions still happens through phone calls, email, and disconnected systems. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A track record of driving customer adoption and measurable value in a business where transaction volume, product usage, utilization, or service performance affects the value delivered
- Experience using customer, product, service, and financial data to identify risks and opportunities, quantify business value, and recommend actions
- Strong executive communication and business acumen. You can understand a customer’s business, define what success looks like, and explain realized and potential value clearly to executive buyers and operational stakeholders
- Experience developing relationships across complex customer organizations, including building champions and aligning stakeholders across operations, technology, finance, legal, compliance, and executive leadership
- Experience leading customer enablement, workflow change, and adoption programs, including training, rollout planning, and ongoing optimization
- Strong project and portfolio management skills, with the ability to manage competing priorities, coordinate cross-functional teams, and own customer commitments and escalations through resolution

Tags: Settlement & Notary

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/snapdocs-customer-success-manager-settlement-and-notary/