# Founding Customer Success Manager at SnapMagic

- Company: SnapMagic
- What the company does: Fly fast with your existing PCB tool to create trusted designs faster than ever. Built on top of SnapEDA's canonical CAD library. Backed by Y Combinator.
- Company website: https://www.snapmagic.com
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco Office
- Work setup: Remote
- Pay: $120K to $140K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/snapmagic/f9f0ae18-0b15-4cf3-a03e-755ab2f024aa?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/snapmagic-customer-success-manager/

## About the role

Customer Success is one of the most important functions at SnapMagic. In this role, you’ll own our strategic customer relationships and make sure those customers win. You’ll execute for them directly, champion their needs across the company, provide the support that helps them thrive, and bring in executives and experts when it matters, while being ready to deliver for the customer yourself. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2-4 years of experience in Customer Success, Account Management, Customer Support, or a related customer-facing role, ideally in an early-stage startup environment
- Experience owning onboarding, customer communication, and day-to-day account health for a book of B2B customers
- A customer-centric mindset: proactive, empathetic, and dedicated to delivering an exceptional customer experience
- Ability to learn technical products quickly and diagnose customer issues in partnership with Product and Engineering
- Strong organizational skills and the discipline to keep systems and follow-ups clean and current
- Comfortable analyzing data and metrics to spot trends and track customer health

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/snapmagic-customer-success-manager/