# Head of Customer Success at Socket

- Company: Socket
- What the company does: Socket fights vulnerabilities and provides visibility, defense-in-depth, and proactive supply chain protection for JavaScript, Python, and Go dependen... Backed by a16z and South Park Commons.
- Company website: https://socket.dev
- Type: Startups
- Level: Principal and up
- Location: United States
- Work setup: Remote
- Pay: $300K to $350K base salary per year (USD)
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://jobs.ashbyhq.com/socket/2251ef1b-ef0f-439b-b0e6-b822199d19db?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/socket-head-of-customer-success/

## About the role

As Head of Customer Success at Socket, you'll lead the teams responsible for helping customers evaluate, adopt, and realize lasting value from our platform. You’ll develop strong leaders, create a standout customer experience, and help scale our trusted platform for global software teams. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ years of experience in Customer Success, Account Management, or related customer-facing functions, including 5+ years in senior leadership
- Proven experience building and scaling technical, customer-facing organizations within B2B SaaS
- A track record of developing strong leaders, building high-performing teams, and creating a culture of ownership and accountability
- Demonstrated success improving customer adoption, retention, and measurable business outcomes
- Strong commercial judgment and experience partnering with Sales on renewals, customer risk, and expansion opportunities
- A data-driven approach to understanding customer health, measuring performance, and making strategic decisions

Tags: Go-to-Market

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/socket-head-of-customer-success/