# Manager, Technical Account Teams (Commercial) at Socket

- Company: Socket
- What the company does: Backed by a16z and South Park Commons.
- Company website: https://socket.dev
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.ashbyhq.com/socket/bd80abe3-918d-4603-aecd-12025b8da1a9
- Page: https://www.1752.vc/careers/jobs/socket-manager-technical-account-teams-commercial/

## About the role

Our customers are the most demanding buyers in software: security teams and engineers who can smell fluff from a mile away. Keeping them successful takes a technical post-sales team, and those teams need strong leaders driving them. You'll lead a team of Commercial Technical Account Managers who own everything after the deal closes: onboarding, adoption, customer health, and the deep technical partnership that keeps engineers happy. Your team owns making sure there's never a product reason to walk away.

## What they're looking for

- 4+ years directly managing post-sales teams (TAM, Solutions Engineering, or related). You've hired, developed, and performance-managed ICs
- 6+ years total in pre or post-sales roles (TAM, Solutions, or Services) in B2B SaaS
- You've owned GRR, NRR, or adoption targets and can walk us through the number, the misses, and what you changed
- Background in security, developer tools, or an adjacent technical product. You know how the SDLC works and how devs and security teams actually operate
- You've been the escalation owner on at-risk commercial accounts and have the save stories to prove it
- You've built, operationalized, or improved on core post-sales systems: segmentation, playbooks, health scoring, QBR frameworks

Tags: Go-to-Market