# 211 Program Specialist I at Solari AI

- Company: Solari AI
- What the company does: Backed by Y Combinator.
- Company website: https://www.usesolari.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Tempe, Arizona, United States, Remote
- Work setup: Remote
- Posted: 2026-08-27
- Apply by: 2026-10-11
- Apply: https://solari-inc.org/hiring?gh_jid=5210909007
- Page: https://www.1752.vc/careers/jobs/solari-ai-211-program-specialist-i/

## About the role

The 211 Program Specialist responds to calls from the community to identify needs and provide the appropriate follow-up, and connections to resources. The 211 Program Specialist ensures the successful connection to resources promptly through the provision of Virtual Case Management and is responsible for documenting identified needs, referrals, and outcomes.

## What they're looking for

- Strong organizational and effective communication and interpersonal skills, Excellent customer service skills
- Effective listening skills
- Strong knowledge of resources and systems with an emphasis on mental health, employment, education, occupational training, housing, counseling, healthcare, justice/legal support, etc
- Bilingual Spanish is preferred
- Technology skills: Microsoft Office Suite, general computer navigation, and Electronic Health Records (EHR)
- Ability to act professionally and maintain appropriate boundaries with clients and staff

Tags: Information & Referral [1040]