# Customer Success Manager - North America SLED at SolarWinds

- Company: SolarWinds
- What the company does: Simple, powerful, secure hybrid IT observability and IT management software built to accelerate your transformation. Start a free trial today. Backed by Insight.
- Company website: http://www.solarwinds.com
- Type: Startups
- Level: Senior
- Location: Austin, Texas; Charlotte, North Carolina; Reston, Virginia
- Work setup: On-site
- Posted: 2026-10-07
- Apply by: 2026-11-23
- Apply: https://jobs.solarwinds.com/job-detail/?gh_jid=4738107005&gh_jid=4738107005&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/solarwinds-customer-success-manager-north-america-sled/

## About the role

We are looking for a Customer Success Manager to support our SLED customers across state, local, and education accounts. In this role, you will manage a book of business, build trusted customer relationships, drive adoption of our Observability platforms, and help customers achieve measurable value from their investments. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience working with SLED, public sector, education, or government customers
- Working knowledge of government procurement, approval, or operating processes
- Experience in Customer Success, account management, consulting, technology services, or a related customer-facing role
- Experience supporting SaaS, IT operations, networking, monitoring, observability, or other enterprise technology solutions
- Public sector experience is a plus, but it is not required. We are open to candidates who bring strong customer management skills, technical curiosity, and the ability to learn the public sector environment

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/solarwinds-customer-success-manager-north-america-sled/