# Federal Premium Support Specialist at SolarWinds

- Company: SolarWinds
- What the company does: Backed by Insight.
- Company website: http://www.solarwinds.com
- Type: Startups
- Level: Mid level
- Location: USA Remote
- Work setup: Remote
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://jobs.solarwinds.com/job-detail/?gh_jid=4713198005&gh_jid=4713198005
- Page: https://www.1752.vc/careers/jobs/solarwinds-federal-premium-support-specialist/

## About the role

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

## What they're looking for

- United States citizenship required
- Ability to obtain and maintain a United States government security clearance is required
- Bachelor’s degree in computer science or equivalent education and/or work experience
- Knowledge of common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration
- Experience in high availability system configuration, troubleshooting, and performance optimization
- Strong verbal and written communication skills with experience detailing technical solutions to administrators, end-users, and leadership

Tags: Support