# Customer Success Engineer - America at SonarSource

- Company: SonarSource
- What the company does: Sonar is the independent AI code verification platform trusted by 7M+ developers & organizations to help build secure, reliable software with confidence. Backed by General Catalyst and Insight.
- Company website: https://www.sonarsource.com/
- Type: Startups
- Level: Mid level
- Location: Austin, Texas
- Work setup: On-site
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/sonarsource/e9b34036-4608-452d-a597-28a3c90cdb36
- Page: https://www.1752.vc/careers/jobs/sonarsource-customer-success-engineer-america/

## About the role

Own a portfolio: be the trusted technical advisor for your accounts across the full journey — onboarding, adoption, health, value realization. Act on signals: AI surfaces the risks and opportunities across your accounts; you take them from signal to outcome — accelerating growth, getting ahead of risk.

## What they're looking for

- Bring hands-on experience in DevOps, software engineering, or platform roles: CI/CD pipelines, Git workflows, and how code quality and security fit into them
- Carry a business brain: when AI flags a risk or an opportunity, you know what it means for the customer's business — and you move on it, accelerating the upside and defusing the downside
- Communicate sharply: explaining complex things simply and assertively — to a developer or a VP, in a deep-dive or an executive review
- Bring analytical firepower: spotting patterns, connecting dots across data sources, and turning them into recommendations people act on
- Show founding-team energy: building a path for others to follow, taking ownership, acting before being asked, and staying steady while the map is still being drawn
- Be fluent in English, additional languages such as Spanish and Portuguese are desirable

Tags: Customer Success