# Federal Customer Success Manager - DevOps at Sonatype

- Company: Sonatype
- What the company does: Sonatype provides intelligence & automated governance to help you build faster & safer with open source and AI. From the creators of Nexus Repository. Backed by Accel and NEA.
- Company website: http://www.sonatype.com
- Type: Startups
- Level: Senior
- Location: US - Remote
- Work setup: Remote
- Posted: 2026-08-12
- Apply by: 2026-10-12
- Apply: https://jobs.lever.co/sonatype/ad4f5f7f-4b24-42d7-a267-de8bade438ee
- Page: https://www.1752.vc/careers/jobs/sonatype-federal-customer-success-manager-devops/

## About the role

Federal agencies rely on Sonatype to secure and accelerate software delivery for mission-critical applications. As a Federal CSM, you'll work with organizations modernizing how the government builds software, helping technical teams adopt practices that improve security, developer productivity, and software supply chain resilience.

## What they're looking for

- You are a US civilian
- 4-6 years of experience in Federal Customer Success, Technical Account Management, Solutions Consulting, Support Engineering, or similar customer-facing roles in direct support of US government customers
- Experience working with civilian agencies, DoD, or Intelligence Community customers
- Ability to navigate complex stakeholder environments including government employees, contractors, and systems integrators
- Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security)
- Strong customer-facing communication skills with the ability to educate, influence, and lead structured conversations at tactical, operational, and strategic levels

Tags: Customer Success - Direct - Solutions...