# IT Support Specialist Pleasanton, California, United States at SparkCognition

- Company: SparkCognition
- What the company does: Physical AI for industrial operations. One knowledge graph of your assets, processes, people, and locations, with agents that return the plan rather than the alert.
- Company website: https://avathon.com
- Type: Startups
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Pay: $70K to $110K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://avathon.com/company/careers/it-support-specialist-4736412005/
- Page: https://www.1752.vc/careers/jobs/sparkcognition-it-support-specialist-pleasanton-california-united-states/

## About the role

This role requires 5 days a week to Pleasanton, CA, Avathon headquarter.

## What they're looking for

- 4+ years’ experience in an IT Support or Help Desk role
- Experience installing and supporting PCs & Macs, software, and conference room equipment
- Strong troubleshooting and problem-solving skills
- Fundamental knowledge of Active Directory, Remote access tools, public cloud, Networking, and Gsuite/O360
- Strong written and verbal communication skills
- Eager to learn, produces high quality work, and self-driven personality