# Head of Revenue Cycle Operations at Special

- Company: Special
- What the company does: Special is a new kind of holding company, building an AI operating system to transform critical American industries. Backed by a16z.
- Company website: https://www.special.co
- Type: Startups
- Level: Principal and up
- Location: Austin, TX
- Work setup: On-site
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://jobs.ashbyhq.com/special/159182cb-caa6-4f1f-a28b-1768b518b5fa
- Page: https://www.1752.vc/careers/jobs/special-head-of-revenue-cycle-operations/

## About the role

We are hiring a hands-on healthcare systems builder to design, recruit, and run Figure Health's centralized intake-to-cash organization across our acquisitions nationwide. This is not a traditional billing-management role. You will own the workflows, people, controls, metrics, and technology spanning referral intake, insurance verification, authorizations, order management, coding and OASIS review, scheduling operations, QA, billing, cash posting, denials, accounts receivable, and related administrative functions.

## What they're looking for

- 7+ years in healthcare operations, revenue cycle, shared services, implementation, or a closely related function, including meaningful leadership of managers and frontline teams
- Experience in revenue cycle, patient access, claims, clinical operations, or another operationally complex healthcare workflow, home-health expertise is helpful but not required
- Working knowledge of Medicare, Medicaid, managed care, authorizations, claims, denials, and accounts receivable, familiarity with PDGM, OASIS, or home-health coding is a plus
- Demonstrated success standardizing operations across multiple locations, business units, acquisitions, or payer environments
- Highly technical and data-fluent: able to define system requirements, understand integrations and data flows, interrogate dashboards, and partner credibly with engineers
- Exceptionally process-oriented, detail-obsessed, and comfortable going several levels deeper than a typical executive

Tags: Operations