# Customer Success Manager at Spekit

- Company: Spekit
- What the company does: Spekit is a governed content library powered by an AI-first knowledge engine, delivering coaching, content and deal intelligence in reps' flow of work. Backed by Felicis.
- Company website: https://www.spekit.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $30K to $200K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.ashbyhq.com/spekit/eeaf5b8d-5e5c-4de1-8314-201159f4fce7
- Page: https://www.1752.vc/careers/jobs/spekit-customer-success-manager/

## About the role

As a Customer Success Manager at Spekit, you own the outcomes for a portfolio of mid-market and enterprise accounts. You're the person your customers call when they need a thought partner, a strategic advisor, and internal advocate. You're not a support function — you're a revenue driver.

## What they're looking for

- 4–8 years of experience in Customer Success, Account Management, or a strategic customer-facing role at a B2B SaaS company
- A track record of owning net revenue retention — you can speak to renewal rates, expansion ARR, and churn you've prevented
- Proven ability to build relationships at the VP and C-suite level, particularly with Revenue, Enablement, or RevOps leaders
- Experience managing a portfolio of mid-market or enterprise accounts with ARR in the $30K–$200K+ range
- Comfort operating in a fast-moving startup where the playbook is still being built — you're energized by ambiguity, not paralyzed by it
- Strong analytical instincts — you use data to tell a story, identify risk, and make a case for action

Tags: Customer Success