# Customer Success Manager at Spott

- Company: Spott (YC W25)
- What the company does: AI-native ATS/CRM for recruiting firms. Backed by Y Combinator.
- Company website: https://spott.io
- Type: Startups (AI role)
- Level: Senior
- Location: New York, NY, US
- Work setup: On-site
- Pay: $140K to $200K base salary per year (USD)
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://www.ycombinator.com/companies/spott/jobs/m0vHaIl-customer-success-manager
- Page: https://www.1752.vc/careers/jobs/spott-customer-success-manager/

## About the role

You’ll work at the intersection of customer success, support, onboarding and product, helping agencies get the most out of Spott, and turning every onboarding into a long-term partnership. ✔️ Lead onboarding and implementation for SMB clients, from setup to go-live

## What they're looking for

- ✔️ You have a Master’s degree in Engineering, Economics, Communications or a related field
- ✔️ 2+ years in Customer Success, Onboarding, Customer Support or a similar client-facing SaaS role
- ✔️ Clear, confident verbal and written communication skills in English (Dutch/French are a plus)
- ✔️ A growth mindset - eager to learn, experiment, and expand your knowledge
- ✔️ Experience with recruitment tech or in recruiting, especially agency recruiting, is a plus

Tags: Support