# Account Manager - East Coast at Steno

- Company: Steno
- What the company does: Account Manager - East Coast Fully Remote, Competitive Compensation + Premium Medical, Dental & Vision Coverage Why You Should Choose Steno At Steno, we're growing fast and transforming the litigation technology industry with best-in-class court reporting,... Backed by Human Ventures.
- Company website: https://steno.com
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Posted: 2026-09-04
- Apply by: 2026-10-19
- Apply: https://ats.rippling.com/steno-careers-page/jobs/f5fffc8e-541f-4f14-a27d-c58845eda9c4
- Page: https://www.1752.vc/careers/jobs/steno-account-manager-east-coast/

## What they're looking for

- Own the client relationship from start to finish - serve as the primary point of contact for a portfolio of law firm clients, managing every touchpoint with precision and accountability
- Keep engagements on track - schedule jobs, handle reschedules, cancellations, and service additions while consistently meeting client deadlines
- Be the problem-solver - prevent issues before they escalate, handle high-priority requests with calm professionalism, and make sure nothing falls through the cracks
- Operate like a true partner - collaborate with Account Executives on strategic accounts, participate in client handoffs, and provide the white-glove service that keeps clients coming back
- Communicate like a pro - keep clients, internal teams, and AEs in the loop at every step, and own the full flow of information across your accounts
- Work with cutting-edge tools - navigate cloud-based platforms like Google Workspace, Slack, and Steno's internal operations systems

Tags: Operations