# Software Engineer II, AI Agents at Storable

- Company: Storable
- What the company does: Backed by Insight.
- Company website: https://www.storable.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Seattle, WA
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://www.storable.com/about-us/culture/careers/?gh_jid=6206951004
- Page: https://www.1752.vc/careers/jobs/storable-software-engineer-ii-ai-agents/

## About the role

Storable is building AI agents that do real work inside our products. These agents help customers over text and voice while taking manual operational processes from request to completion—not just answering questions.

## What they're looking for

- Design a shared agent experience across voice, SMS, web chat, and email so channels maintain conversation state, tenant identity, and a consistent operator-facing view
- Build outbound workflows for delinquency and collections outreach, abandoned-cart and lead follow-up, and renewals, enforce consent, quiet hours, opt-outs, and frequency limits in code
- Design guardrails for workflows involving money or tenant records, including PCI-safe voice payment capture, confirmation steps, idempotency, scope limits, and warm transfer to a human with a conversation summary
- Integrate agents with legacy and poorly documented APIs using resilient authentication, retry, timeout, validation, and durable-write patterns
- Own an agent from pilot through production by creating evaluation sets and regression runs scored on task completion, then instrumenting containment, escalation, latency, and inference cost per conversation
- Analyze traces, transcripts, failures, and user outcomes to improve task completion, reliability, latency, and cost while identifying when an agent should escalate

Tags: Engineering