# Training & Support Consultant at Storable

- Company: Storable
- What the company does: Backed by Insight.
- Company website: https://www.storable.com/
- Type: Startups
- Level: Mid level
- Location: United States
- Work setup: On-site
- Posted: 2026-07-24
- Apply by: 2026-10-08
- Apply: https://www.storable.com/about-us/culture/careers/?gh_jid=6123771004
- Page: https://www.1752.vc/careers/jobs/storable-training-and-support-consultant/

## About the role

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.

## What they're looking for

- Serve as a primary point of contact for Newbook clients, delivering timely, high-quality support via phone, email, and other channels
- Diagnose and resolve complex technical issues using structured troubleshooting, replication, and thoughtful escalation to ensure durable resolutions
- Utilise AI-assisted tools to accelerate troubleshooting, surface relevant knowledge, and improve response quality and efficiency
- Plan and deliver engaging 1:1 and group training sessions that help clients confidently use Newbook to manage their reservations, operations, and guest experiences
- Tailor training content and materials to each client's goals, configuration, and operating model
- Prepare clients for their "go live" by validating data imports and system configuration, mitigating risks, and providing hands-on guidance during launch

Tags: Support/Imp