# Enterprise Customer Success Manager (US Remote) at Storylane

- Company: Storylane (YC S21)
- What the company does: Build Interactive Product Demo in 10 mins for SaaS companies. Backed by Y Combinator.
- Company website: https://www.storylane.io/
- Type: Startups
- Level: Senior
- Location: US / Remote (US)
- Work setup: Remote
- Pay: $80K to $150K base salary per year (USD)
- Posted: 2026-01-05
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/storylane/jobs/olwI5Ax-enterprise-customer-success-manager-us-remote
- Page: https://www.1752.vc/careers/jobs/storylane-enterprise-customer-success-manager-us-remote/

## About the role

Own renewals and drive expansion across your book of business: identify growth signals, run upgrade conversations, and close the loop through renewal.

## What they're looking for

- Own enterprise onboarding post-sale and drive customers to fast, measurable time-to-value
- Lead kickoffs, success plans, trainings, and tailored walkthroughs for sales and marketing use cases
- Build relationships with day-to-day users and executive sponsors across Sales and Marketing
- Run QBRs and exec check-ins: align on outcomes, usage, next steps, and expansion paths
- Monitor account health (adoption, usage, outcomes), spot risk early, and drive action
- Proactively increase adoption by sharing best practices and recommending workflows that fit each team

Tags: Support