# Customer Success Manager, Enterprise at Stripe

- Company: Stripe
- What the company does: Stripe is a financial services platform that helps all types of businesses accept payments, build flexible billing models, and manage money movement. Backed by General Catalyst, Khosla and Kleiner Perkins.
- Company website: https://stripe.com/
- Type: Startups
- Level: Senior
- Location: New York, NY; Seattle, WA; San Francisco, CA; Chicago, IL; Atlanta, GA
- Work setup: On-site
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://stripe.com/jobs/search?gh_jid=8178692
- Page: https://www.1752.vc/careers/jobs/stripe-customer-success-manager-enterprise-2/

## About the role

We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.

## What they're looking for

- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement
- 6+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, working with a technical product
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
- Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
- Proven track record of achieving targets and goals, preferably in a sales setting
- Has handled difficult customers or situations and can demonstrate resolutions

Tags: Customer Success Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/stripe-customer-success-manager-enterprise-2/